Return & Cancellation Policy
Payment for goods may be required when ordering in full or up front.
Invoices issued by the Company shall be paid by the Client within thirty (30) days of the date of invoice unless otherwise agreed in writing by the Company. In the event of late payment, the Company may charge interest on the amount outstanding before and after judgement at the rate of five (5) percent above the bank rate in force from the due date until the date of payment. In addition, invoices unpaid for more than 60 days after the invoice date will incur a surcharge of either $30 or 5% of the outstanding amount, whichever sum is greater.
If any amount of an invoice is disputed then the Client shall inform the Company of the grounds for such dispute within seven days of delivery of the goods and shall pay to the Company the value of the invoice less the disputed amount in accordance with these payment terms. Once settlement of the dispute has been agreed, any sum then outstanding shall also be payable in accordance with these payment terms.
The Company reserves the right to increase a quoted fee in the event that the client requests a variation to the work agreed.
RETENTION OF TITLE
Title to service and/or goods provided shall remain vested in the Company and shall not pass to the Client until the purchase price for those goods has been paid in full and received by the Company.
Any order – once confirmed by the Company – is not cancellable. Cancellation of the Order by the Client will only be accepted on condition that any costs, charges and expenses already incurred, including any charges that will be levied by a sub-contractor on account of their expenses, work or cancellation conditions will be reimbursed to the Company forthwith.